Community Benefit Society Model
Sustainable Community Ownership
As a Community Benefit Society registered with the Financial Conduct Authority (registration no. 8650), we operate under a unique business model that prioritises community benefit over profit maximisation. This structure ensures that any surplus generated is reinvested back into the project to improve facilities, support community activities, and maintain the historic building.
Our membership with The Plunkett Foundation provides us with ongoing support and guidance, connecting us with a network of similar community enterprises across the UK. This model has proven successful in rural communities, providing essential services whilst maintaining local control and community ownership.
The Community Benefit Society structure means our shareholders are also our customers and community members. This creates a strong foundation for sustainability, as those who benefit from our services are also invested in our success. Every decision we make is guided by our commitment to community benefit rather than external profit pressures.

Revenue Streams and Operations
Diverse Income for Stability
Our business model is built on multiple revenue streams that work together to create stability and sustainability. The café provides our core income through coffee, meals, and refreshments, supported by our shop selling local produce and everyday essentials. These complementary services ensure we can serve our community whilst generating the income needed to maintain operations.
Our careful selection of local suppliers not only supports the wider Teesdale economy but also helps us offer unique products that visitors can't find elsewhere. From famous Cotherstone cheese to Acorn Dairy milk, our local partnerships create both community value and commercial advantage.
Additional income streams include our computer hub services, room hire for community groups, and heritage-related activities. This diversification helps protect us from seasonal fluctuations and ensures we can continue serving our community even during challenging periods.


Growth and Development Strategy
Building for the Future
Our development strategy focuses on expanding our community benefits whilst maintaining financial sustainability. Key growth areas include developing our heritage offerings, expanding our volunteer programs, and enhancing our facilities to better serve community needs.
The community garden project represents a significant opportunity for both community engagement and potential revenue generation. As this space develops, it will provide educational opportunities, volunteer engagement, and potentially seasonal produce for our café and shop.
Our heritage activities, including the digital archive project and historical exhibitions, position us as a destination for heritage tourism whilst serving our core mission of preserving local history. These projects attract visitors from beyond Cotherstone, supporting our financial sustainability whilst sharing our community's story.